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Accepting new clients

We are always accepting new clients, as we are a walk-in-only facility.

Clients are seen on a first come first serve basis. Although we do try to help as many pets as we can, there is a very large volume of patients that we see daily. Therefore, there may be extended wait times and we appreciate your patience and understanding while we do our best to provide the most exceptional care to your beloved family member!

We accept walk-ins Monday-Friday 8:30-5:30 or until our capacity is reached for the day.

Saturday, we accept walk-ins from 8:00-11:30 or until our capacity is reached for the day.

Our surgeries and sedated procedures are scheduled for 6:50 am drop off Monday-Friday.

New Client Registration Form
1

Arrival

When you arrive to have your pet seen, you will be greeted warmly, and checked in. Once it's your turn to be seen, we'll usher you into an exam room.
2

Pet Medical History

In most cases, one of our veterinary technicians will start by asking about your pet’s medical history, current condition and the reason for your visit, gathering data for the doctor.
3

Examination

Then, one of our veterinarians will examine your pet, ask you further questions and then may recommend diagnostic tests if needed. Once the tests have been run, which can usually be done in the practice, your doctor will discuss a possible diagnosis and treatment plan if warranted.
4

Communication

This is a great time to ask questions. Our veterinary team wants to make sure you’re completely comfortable with the information we’re providing.
5

Follow Up Care

Our veterinary technician will come back to wrap things up and will provide you with helpful pet care information and answer wellness and care questions for you. Our front desk staff will process your payment and schedule any needed follow up.
6

Our Promise

Our goal is to see all our clients and patients on time, and although we have contingencies for emergencies, there will be times where the unexpected will create delays. We will ensure these are minimized as much as possible.